My Trips lists bookings made with the email address you are signed in with. If you booked with a different address — a work one, or a partner's — sign in with that one instead and it will appear.
Bookings made over the phone with a consultant are attached to the email address they took at the time. If you are still not seeing it, call us with your booking reference and we will attach it to the right account.
Still need a hand?
Our consultants answer the things a page cannot. Call (888) 887-4348 or send us the details.